WHAT WE DO
Proactive
We watch, we listen, we share experiences, we inform our members and, if they ask us to, we help. Pension management is complicated, involves a number of organisations and sometimes, even in well run operations, something goes wrong. So if you, or your spouse/partner, are a member of one of the Royal Ordnance schemes, either as a pensioner, a deferred member (having left before retirement) or are approaching retirement, it makes sense to be a member of ROPA.
WHO WE ARE
Knowledgeable
As long-time members of the Royal Ordnance Pension Scheme, we have an in-depth understanding of it’s particular complexities. We have a combined experience of more than 100 years in pensions and several of us are still active as member nominated trustees or pensioner representatives in the Scheme.
We are independent, non-profit making and funded only by our members subscriptions
CASE STUDIES
“A member’s widow wrote to ROPA to cancel her late husband’s membership. She disclosed that he had died a year earlier and she had provided the relevant certificates to the pension administrators. She was surprised not to receive a letter of condolence - we were surprised she had not received a widow’s pension! We put her in touch with a senior administrator and the omission was quickly resolved”
“ A member’s widow was advised by the administrators that she would receive a pension of one half that of her husband. Her husband had told her that it would be roughly two thirds of his and, on checking the section of the scheme he was in, we were able to assure her that he was right. We provided an appropriate contact number and the correct position was confirmed. Further training was also put in place in the administrator’s call centre”